Manage My Membership

Our Self Service Membership Resources

Managing your membership with us is easy via our Active World membership app. See our handy resources and how to guides below to manage your gym, swim or GOswim membership.

Book a Make Up Lesson

Missed a GOswim lesson - book your make-up lesson to ensure you or your child continue to progress your swimming skills.

Click below to find out how to book a make up lesson.

Make-up lessons are based on availability for the students current level. Remember to let us know in advance if you cannot make it to a weekly lesson, to be eligable for a make-up lesson. See our Policy below.

Change My Class

We understand that schedules change, you can change your GOswim lesson time and/or day within our app.

See all the steps in our guide below bto change your lesson. Lesson changes are based on availability.

If the student is progressing to a new GOswim level please speak to our team in centre to help you out.

Suspend My Membership

Heading on holidays or looking to just take a break, suspending your membership is easy via our Active World membership app. See the how to steps in our guide below.

Suspension conditions: All memberships can be placed on suspension for $5 per week for a minimum 2 weeks and maximum 6 weeks per year. At least 1 days notice is required.

TripAdvisor Panel

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